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Customer Comments

Below are comments we recently received from some of our clients, if you would like to send us yours, please complete the form at the bottom of this page:

13 August 2007

We could not have asked for a better experience than we had with White Movers.  Our move was a bit different because we were moving back to the US from San Luis Potosi.  I had gotten a quote from an international company and it was very vague with many contingencies (like being charged by the hour for the time the truck would have to wait to get across the border, etc.), extremely high and totally unsatisfactory.
 
Having previously lived in Ajijic I was aware of Strom/White but I had no idea if they could help me in San Luis Potosi.  I contacted Teresa White.  She couldn't have been more helpful.  Her quote was straight-forward and reasonable. She was very clear about what we needed to do and how to do it.  The move was accomplished on time without a single problem.  Everything arrived in perfect order with no problems at the border.
 
Thank you, Teresa, for all your hard work.  This comment was totally unsolicited.  I came across the website while looking for contact information for a friend in San Luis Potosi who will be returning to Canada in the next year and wanted the number of my movers.  So even though I'm now back in the US of A I'll still have plenty of opportunities to sing your praises!

16 October 2007

Strom White Moving did an excellent job of moving our belongings from Divide, CO to Lakeside.
 
Our household goods included several pieces of antique furniture.  Our greatest concern was a Victorian Era sideboard from London 8 feet tall with leaded glass mirrors and intricate carving details.  We worried about damage to the items in the shipment, especially the sideboard, as well as horror stories we had heard about theft and breakage with the Mexican Customs.  But everything came through in perfect condition.
 
The local Moving Company Strom White used to professionally pack and load our items was fantastic.  It took a few days longer than we expected for them to send out the load, but once we received it and saw how meticulously the items were wrapped and protected we understood immediately.
 
Prior to the move, Teresa White was always available to answer our questions both by phone and e-mail.  Her staff took care of all legal details required by Aduana and she made the potential paperwork nightmare a walk in the park. 
 
Once the shipment arrived Lakeside, they made sure it was delivered to us ASAP.  The Strom White delivery men were a pure joy to work with.  Pleasant, smiling, and most important of all - CAREFUL.  They truly went above and beyond in their efforts to get our furniture into the new home without a scratch.
 
There is enough stress when relocating to Mexico without having the additional burden of dealing with Mexican Customs without the help of experts like Strom White.  Incidentally, we have moved several times cross-country in the US with professional movers, but this was truly the most professional, hassle-free and damage-free move we have experienced.  Thank you Doug and Teresa!

 
 

Please tell us about your moving experience with White Movers.
If we were unable to fully meet your expectations, how can we do better in the future?

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Strom - White Moving of Ajijic

Douglas & Teresa White
Ajijic, Jalisco, MEXICO
 
Hours of Business:  9:00 am to 5:00 pm, Central Time (Monday-Friday)
Phone:  52 (376) 766 4049, Fax:  52 (376) 766 3922 or Email (click link above)
Warehouse:  52 (376) 766 6153   USA #: (210) 745 2479

The information and procedures contained on this website are based upon the research and the personal and professional experiences of the authors.  They are not intended as a substitute for your own personal investigation on procedures required by the Mexican Consulate, Mexican Customs or Mexican Government.  The publisher and the authors are not responsible for any adverse effects or consequences resulting from the use of any suggestions, preparations, or procedures discussed on any of these web pages.  All matters pertaining to your personal move should be researched thoroughly by yourself.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the owners.